Privacy Policy

Your skin and your data deserve the same care. This policy explains what we collect, why we collect it and the choices you have. It applies to lumiere.shop and any LUMIÈRE service.

1. Information we collect

• Account details — name, email, password (hashed) and loyalty preferences.
• Order details — shipping and billing addresses, order history and payment confirmations.
• Usage data — pages visited, products viewed and device information, collected via cookies.
• Support data — anything you share when contacting our care team.

2. How we use your information

• To fulfil orders and provide order tracking.
• To personalise product recommendations and offers.
• To improve our website, service and formulations.
• To send transactional updates and, with consent, marketing communications.

3. Cookies

We use essential cookies for your cart and session, and optional analytics cookies to understand how the site is used. You can disable non-essential cookies at any time in your browser settings. Third-party services (such as payment processors) set their own cookies as described in their policies.

4. Sharing & disclosures

We never sell your personal data. We share information only with trusted processors who help us operate — including payment providers, delivery carriers and our analytics partners — under strict data-protection agreements.

5. Data security

All traffic is encrypted with TLS. Payment data is handled directly by PCI-DSS compliant processors; we never store full card numbers. Access to personal data is limited to staff who need it to serve you.

6. Your rights

• Access, correct or delete your personal data.
• Opt out of marketing at any time via the unsubscribe link.
• Request a copy of the data we hold about you.
• Lodge a complaint with your local data-protection authority.

To exercise any of these rights, email [email protected].

7. Contact

LUMIÈRE Beauty Inc., 128 Bloom Street, New York, NY 10012. Questions about this policy: [email protected].